FAQs

Mental health coaching, for people dealing with anxiety, low mood, or the aftereffects of trauma. The coaching draws on three things working together:

• Cognitive behavioral work (CBT)
• Somatic work
• Nervous system regulation

We also offer two services that stand on their own:

• Nervous System Reboot is a listening program. It starts with a group introduction class, then continues through filtered audio in an app. Most clients do it alongside coaching, and some do it by itself.
• Couples Communication Coaching is for couples who want to change how they talk to each other, including rebuilding trust after it’s been broken.

We’re coaches, not therapists. Nobody on our team holds a clinical license.

You’ll find this on our pricing page.

Most clients complete the program in 12-20 sessions.

There are always outliers, and we will always strive to work at a pace that is manageable for you.

Afterward, the majority of our clients choose to take a few “booster sessions” as needed, to reinforce what they learned and as occasional maintenance.

We strongly recommend weekly sessions.

That allows between-session assignments to be completed in a timely and progressive manner, which is a major factor in the success of the services we offer.

Here is how getting started works:

1. Fill out our contact form. Include any details you feel are relevant.
2. Complete our intake form. We send it before adding you to our waiting list, and it allows us to do an initial assessment of your needs.
3. Book a 50-minute consultation. Once we’ve received your form, we’ll invite you to book. In the consultation, we explain our program, do a more in-depth assessment, and recommend a solution that works with your needs and goals.

We work best with people who are managing. You may be struggling, but life is still running. You’re working, raising a family, keeping up with your responsibilities.

We also work with people having a harder time than that, as long as there is other care and other people around them. We are one support among several, never the only one.

That second part is a real boundary, and we hold to it. Where someone is actively suicidal, we will only work alongside a psychiatrist or doctor. We will never be the sole party responsible for anyone’s care.

If that is where you are right now, it is not a door closing. It means the first call belongs to a doctor or a crisis line, and we will do what we can to help you find the right person.

Our Scope of Practice page sets all of this out in full, including what we do not do and how we work alongside other care.

Nervous System Reboot is a listening program we offer alongside coaching.

Clients most often describe feeling calmer, less reactive, and more able to settle. It’s often what helps when cognitive and body-based work alone haven’t taken someone as far as they hoped.

It starts with a Group Introduction Class, then continues through a guided audio protocol:

• The Safe & Sound Protocol (SSP)
• Often the Rest & Restore Protocol (RRP) afterward

Both were developed by Unyte from Dr. Stephen Porges’ research on the autonomic nervous system. Learn more about Nervous System Reboot

It’s not required, but we strongly recommend it for nearly all clients.

In their consultation, the vast majority choose to start Nervous System Reboot alongside coaching once they understand what it involves. Plenty of people are unsure at first. Here is how one client described it:

“Deseree suggested the Safe and Sound Protocol. When I finished it I didn’t notice any difference, but my wife did. It was gradual, but after a few weeks I was just feeling good. I encourage anyone to try it.”
— Zach

Some clients choose to do Nervous System Reboot on its own, without coaching sessions with us. Maybe they’re not ready for sessions yet, or they already have a coach or therapist they’re working with elsewhere.

Reboot works well either way, alongside coaching or completely on its own.

There are more client experiences on our testimonials page.

• Group Introduction Class: $185, one time. This is where you’ll learn how your nervous system works and prepare to begin the protocol. Each additional household member gets 30% off.
• Audio subscription: $65/month. This isn’t a separate or optional add-on. It’s what actually delivers the program.
• Additional household members: $15/month each ($80 for two, $95 for three, and so on).

You can pause, cancel, or resume the subscription anytime without ever paying the $185 again.

Here’s the complete pricing list for all of our services.

That’s completely normal. Many clients complete what they need, pause the subscription, and return months or years later if life brings up something new.

The $185 intro class is one-time only, so you’d simply restart the $65/month subscription whenever you’re ready. No need to redo the introduction.

We have a 48-hour cancellation policy.

• 48 hours’ notice or more: we’ll either refund the session or rebook it at another time, no questions asked.
• Less than 48 hours’ notice: we may be able to rebook your session if we’ve had another cancellation, but that isn’t common. You can book your next session as usual through this website.
• Nervous System Reboot introduction class: this is the exception. It’s a group class, so if you can’t make it at the last minute, we can generally fit you into the next one.

We’re not able to bill insurance providers directly, since we work with clients internationally and insurance processing varies by country and provider.

That said, some of our American clients have successfully used an HSA or FSA to cover sessions. Results vary by provider, so we’d recommend checking with yours before you start.